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Arlen Hill City Council Communications Strategy
Page 1 of 3
Closes
1 Dec 2025
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Public Survey
1. What is your name?
Name
2. What is your email address?
Email
3. What is your organisation?
Organisation
4. Which of the following best describes your response to this survey?
I am responding as a resident of Arlen Hill
I am responding as a non-resident of Arlen Hill
I am responding on behalf of a community or voluntary group or organisation
I am responding on behalf of another public sector organisation
I am responding on behalf of a business located within Arlen Hill
5. What channels do you typically use to access information from Arlen Hill City Council? (Select top 3)
Social media (e.g., Twitter, Facebook, Instagram, YouTube)
Official website
Telephone / Mobile
Emails
Citizen Hub
Public meetings or consultations
Digital consultations
Face-to-face meetings with City Council staff
Printed materials (e.g., brochures, newsletters, leaflets, posters)
Outdoor advertising (e.g., bus shelters)
Print media
Other
Other:
6. Do you follow Arlen Hill City Council on social media platforms? If yes, which ones? Please tick all that apply.
Twitter
Facebook
Instagram
YouTube
None of the above
7. How easy is it for you to find the information you need from Arlen Hill City Council's website?
Very Easy
Easy
Neutral
Difficult
Very Difficult
I don’t use the website
8. Are there any specific challenges or obstacles you have encountered while trying to access information from Arlen Hill City Council's communication channels? If yes, please describe.
(Required)
Yes
No
Response:
There is a limit of 1000 characters
There is a limit of 1000 characters
There is a limit of 1000 characters
9. How would you rate the clarity and transparency of the information provided by Arlen Hill City Council to the public and stakeholders?
(Required)
Excellent
Good
Neutral
Poor
Extremely poor
10. How would you rate the timeliness of the information provided to the public and stakeholders?
(Required)
Timely
Neutral
Slow
Don’t know
11. How satisfied are you with the overall communications efforts of Arlen Hill City Council in conveying information and engaging with the public and stakeholders?
(Required)
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
12. Do you feel that Arlen Hill City Council actively seeks public input and feedback on its policies and the future of Arlen Hill?
(Required)
Yes
No
Unsure
13. In your opinion, how can Arlen Hill City Council improve its communications to better inform and engage the public about initiatives and decisions?
Response:
There is a limit of 1000 characters
There is a limit of 1000 characters
There is a limit of 1000 characters
14. Are there any specific topics or types of information you believe Arlen Hill City Council should prioritise in its communication with the public and stakeholders?
Response:
There is a limit of 750 characters
There is a limit of 750 characters
There is a limit of 750 characters
15. Would you be interested in receiving regular updates or newsletters from Arlen Hill City Council? If yes, what type of information would you like to receive?
News from recent Council Meetings
New policies for the city
Council sponsored events and festivals
Milestones or recent achievements
Details on services provided by the organisation
Behind the scenes pieces on work done to improve the city
16. Do you have any other comments, suggestions, or feedback regarding Arlen Hill City Council's communications that you would like to share?
Response:
There is a limit of 1000 characters
There is a limit of 1000 characters
There is a limit of 1000 characters
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